• GamingChairModel@lemmy.world
      cake
      link
      fedilink
      English
      arrow-up
      13
      ·
      1 year ago

      When something is both universally hated and almost always chosen above less hated competitors, that’s usually a sign that there’s some kind of market failure. Maybe it’s anticompetitive conduct by the provider (like Microsoft using its market power on Outlook/Exchange to push other services like Teams over its competition), or a principal-agent problem (like the person paying for Teams not actually having to live with most of the shittiness).

      • havocpants@lemm.ee
        link
        fedilink
        English
        arrow-up
        5
        ·
        1 year ago

        Maybe it’s anticompetitive conduct by the provider (like Microsoft using its market power on Outlook/Exchange to push other services like Teams over its competition)

        That’s exactly what it is. They leveraged their dominance/monopoly in one market to gain a stranglehold on another market. It’s not exactly a new tactic for Microsoft either.

      • nixcamic@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        ·
        1 year ago

        And also all of their competition also kinda sucks. So like, Teams is worse enough that if you’re using it every day you’ll hate it but not worse enough that if you use it once or twice you’ll notice.

    • ozymandias117@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      1 year ago

      It’s ubiquitous because it was added for free to Office 365, so companies would use it instead of its competitors

      Microsoft changed that for new customers a couple weeks ago and it’s now a separate subscription

      The standard make it free until it’s ubiquitous then start charging for it

    • tacosplease@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      arrow-down
      2
      ·
      1 year ago

      Not trying to simp for TEAMS, but what issues are people having? Every now and then I have to go in and change mic and speakers back to laptop, presumably from some update our IT deployed.

      Other than that and wanting it to show on MY screen when I’m transmitting sound, I can’t think of any improvements. Works better than the conference calls we used to have.

        • LinusSexTips@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          1 year ago

          We used Teams at the last org I worked at, we rarely had issues. The UI wasn’t bad in my eyes, we had integrated our phone system into teams too. Calling someone on the other side of the country via teams was simple.

          Admittedly the service did get worse before I left and there were a couple of Microsoft outages which cut all our text based communications for a day (phone system still worked)

          I’m using slack right now but would prefer something self-hosted but that’s well out of the scope of the current mob I’m with.