I was tricked by a phone-phisher pretending to be from my bank, and he convinced me to hand over my credit-card number, then did $8,000+ worth of fraud with it before I figured out what happened.

  • Brokkr@lemmy.world
    link
    fedilink
    English
    arrow-up
    6
    ·
    1 year ago

    When a fraud department calls you, you don’t need to provide any more information than your name and yes/no answers. If they are asking for any additional information, tell them that you don’t trust their authenticity and that you’ll call the number on the credit card. A legitimate agent will politely end the conversation there.

    Then you better call that number on the card quickly.

    • QuarterSwede@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      1 year ago

      This is the solution.

      Had this happen once, followed those steps, and the CSR was very interested in getting the details of the call. They put a freeze on that account for a bit as well. Nothing was taken.