- Humane warns AI Pin owners to stop using charging case due to potential fire safety risk from certain battery cells.
- Issue isolated to specific battery cells in Charge Case Accessory, not related to hardware design.
- Ai Pin, Battery Booster(s), and Charge Pad not affected, as disqualified vendor does not supply components for those products.
Were both users affected?
As recompense, the company is offering two free months of its subscription service
Didn’t realise it was a subscription service too. How dim would you have to be to pay 700 dollars for a device on the understanding that it won’t work unless you keep paying 24 more dollars every single month?
People that buy subscriptions like this are a bigger problem than the companies that offer them
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what exactly does it do justify a $700 cost if processing is done in the cloud?
Nothing. Literally just using your phone is faster and easier.
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Sure it’s got half decent specs, but all the “magic”(read as almost semi-functional) stuff happens server side.
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I’d say it’s so far past the border ICE is hunting it down. And no, like $200 half decent.
it could explicitly be a reasonable deterrent. if you double your price, but lose half your customers, you’ve made the same amount of money for half the work.
"While we know this may cause an inconvenience to you, customer safety is our priority at Humane. "
If this were true, you wouldn’t beta test on your paying customers in public. You test privately, catch and address problems prior to launch. Frauds.
That’s not how taking advantage of a hype boom works. You HAVE to get your terrible, half-baked product out while the hype is here.
turns out their reputation isn’t the only thing blowing up
