On May 26, a user on HP’s support forums reported that a forced, automatic BIOS update had bricked their HP ProBook 455 G7 into an unusable state. Subsequently, other users have joined the thread to sound off about experiencing the same issue.
This common knowledge regarding BIOS software would, then, seem to make automatic, forced BIOS updates a real issue, even if it weren’t breaking anything. Allowing the user to manually install and prepare their systems for a BIOS update is key to preventing issues like this.
At the time of writing, HP has made no official comment on the matter — and since this battery update was forced on laptops originally released in 2020, this issue has also bricked hardware outside of the warranty window, when previously users could simply send in the laptop for a free repair.
Overall, this isn’t a very good look for HP, particularly its BIOS update practices. The fragility of BIOS software should have tipped off the powers at be at HP about the lack of foresight in this release model, and now we’re seeing it in full force with forced, bugged BIOS updates that kill laptops.
On the offhand chance that someone with a bricked HP laptop stumbles here looking for what to do (prob via smartphone or public library computer),
I’m assuming the users might be coming from Windows
hopefully this helps someone out there
I’d strongly recommend against that at this point since it will be useless without your Bitlocker key form the laptop’s TPM.
yeeesh is this with Windows 10 and/or 11?still not a fan of Windows
edit:
just remembered this is Windows 11, unfortunately I know some people that got forced to use it with most modern laptops