I know I’m in the minority but I prefer self checkout so I don’t have to talk to people. Same reason I quit customer service work. I do not want to hear about your day I want to pay for my shit and leave.
In Europe it’s becoming popular to have scanners at the store entrance that you can take and scan your products as you go. Sometimes you can also do it with a phone app instead. Then, at the self-checkout, you just scan one code instead and pay right away. I love this system because it’s quicker and you get to avoid the anxiety of packing your bags too slowly.
I would kill for this. Maybe not kil, it’s not a big deal. But I used to walk into my local grocer and just drop shit in the reusable bags I always bring. Then people were stealing, obviously, so they said you gotta use the baskets or a cart. So I use a cart, and it’s not a big deal, it doesn’t matter, but if I could scan, drop in my bag, and walk on, it would save a couple minutes. But as I said, it’s not a big deal, nothing matters.
Yes the first one came out wrong. The “this” which I claim is not as much of a thing outside Germany is the insane pressure to pack your bag extremely quickly, not the feeling of anxiety.
I’m with him, though, every few months the anti-self-checkout crowd is all up in arms
I somehow don’t remember the anti-ATM machine crowd angry about putting tellers out of work or the anti-microwave crowd putting restaurant workers out of work, or the anti-car crowd upset about putting trolley drivers out of work
Can I make awkward small talk with a stranger? Yes.
Do I want to make awkward small talk with a stranger? No.
Am I relieved that I’m not forced to interact with a stranger and can continue to have to my own inner thoughts and not have to spend time rehearsing in my head what to say if they ask me how I am because I feel weirdly compelled to answer it honestly instead of simply saying “fine” like most do? Absolutely.
A grocery store I used to frequent, I always picked this one lady’s cashier line if she was around 'cause she was nice to talk to. She liked Mortal Kombat and making her own pickles.
Hearing about small talk an the checkout never ceases to be bizzare to me. In all the countries I’ve been to, the cashiers only say the sum to pay and then goodbye.
Are cashiers in the United States of America really required to initiate meaningless conversations? I’ve also heard of the occupation of a door greater, which sounds even crazier.
Are cashiers in the United States of America really required to initiate meaningless conversations? I’ve also heard of the occupation of a door greater, which sounds even crazier.
The corporate ideal has their weird idea that everyone desperately wants to have conversations with employees. I think it comes from positive feedback often taking the form of, “Your employee was so warm and helpful and we had a delightful chat about X.” and never, “Your employee was polite and didn’t bother me with needless conversation.” One of the trainings my employer has even includes a scenario, which is presented as ideal service, where the employee ends up chatting with a complete stranger about his dead wife including sharing pictures from his wallet.
That said, while I’m sure corporate cares none of my in store managers cared when I was a cashier. Indeed, I had regulars who would seek me out because I specifically didn’t attempt to inject small talk into the interaction. I’d still get pulled into it by customers who initiated such but otherwise it was mostly, “Morning. Coupons? That’ll be $X.XX. Have a good one.”
then go running to do stuff where they further isolate themselves
Mmm yeah, cos it’s such quality time interacting with the cashier. Like, you’re not totally wrong about the problem, isolation does make us even less able to handle interaction, but making people bag groceries for a living is not the way to solve that problem. Anyway, it’s not fair to force your desire to have a conversation on someone who is trapped working somewhere.
I used to work service, and having people to talk to generally made the day much better. I definitely had favorite customers, and what do you know, it was typically people who were social.
Either amusingly or sadly, honestly, I still haven’t decided which, I am my store’s top earner and am considered a solid keyholder to the point I am regularly sent to go help out other stores of their messes.
Well, that doesn’t necessarily require a keen bedside manner.
You say sadly. Do you… like your job? I know it can’t always be helped, but I do hope you find a way to move into something better, if there is such a thing. My service job was almost a decade of my life, and I was sooo glad to leave when I was finally given an exit.
There are many aspects of my job that I do enjoy, but I think after over a decade in service jobs, I would either prefer a job or that isn’t customer facing, or at least in phone support so I don’t have to expend energy on face-to-face conversations.
I’ve never even considered it. If I have too many items, I go cashier. We shoot the poop or we don’t, I bag my groceries and go home. If I have few items, I qualify for the self-checkout, I do my shit, say “Thank you” to the person who monitors the lanes, and then I go home. I give none of it a second thought because it’s such a meaningless part of my day.
Wow, an ADD person telling an ADHD person to grow some patience, almost like they are very different things or something because I can tell you personally that the H in ADHD does not play well with patience.
I know I’m in the minority but I prefer self checkout so I don’t have to talk to people. Same reason I quit customer service work. I do not want to hear about your day I want to pay for my shit and leave.
In Europe it’s becoming popular to have scanners at the store entrance that you can take and scan your products as you go. Sometimes you can also do it with a phone app instead. Then, at the self-checkout, you just scan one code instead and pay right away. I love this system because it’s quicker and you get to avoid the anxiety of packing your bags too slowly.
I would kill for this. Maybe not kil, it’s not a big deal. But I used to walk into my local grocer and just drop shit in the reusable bags I always bring. Then people were stealing, obviously, so they said you gotta use the baskets or a cart. So I use a cart, and it’s not a big deal, it doesn’t matter, but if I could scan, drop in my bag, and walk on, it would save a couple minutes. But as I said, it’s not a big deal, nothing matters.
Haha, spotted the German. This isn’t really a thing elsewhere, not to that extent.
Speak for yourself
I mean the level of pressure is lower elsewhere than in Germany, of course it’s still easy to feel anxious anywhere
You say it’s not a thing anywhere else, but you also say it’s easy to feel that way anywhere. Those two statements aren’t congruent
Yes the first one came out wrong. The “this” which I claim is not as much of a thing outside Germany is the insane pressure to pack your bag extremely quickly, not the feeling of anxiety.
Dude look around the comment section. 90% talk about prefering self checkout
Lemmy doesn’t exactly reflect the general population.
All of the top comments are from people who prefer tellers over self checkout.
I’m with him, though, every few months the anti-self-checkout crowd is all up in arms
I somehow don’t remember the anti-ATM machine crowd angry about putting tellers out of work or the anti-microwave crowd putting restaurant workers out of work, or the anti-car crowd upset about putting trolley drivers out of work
Maybe you should speculate less and actually read some history?
Automated teller machine machine
I will never understand those who are afraid to face down a cashier. Is it REALLY that bad?
So many people complain about how modern society is isolating, but then go running to do stuff where they further isolate themselves.
Am I afraid to face down a cashier? No.
Is it REALLY that bad? No.
Can I make awkward small talk with a stranger? Yes.
Do I want to make awkward small talk with a stranger? No.
Am I relieved that I’m not forced to interact with a stranger and can continue to have to my own inner thoughts and not have to spend time rehearsing in my head what to say if they ask me how I am because I feel weirdly compelled to answer it honestly instead of simply saying “fine” like most do? Absolutely.
A grocery store I used to frequent, I always picked this one lady’s cashier line if she was around 'cause she was nice to talk to. She liked Mortal Kombat and making her own pickles.
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Hearing about small talk an the checkout never ceases to be bizzare to me. In all the countries I’ve been to, the cashiers only say the sum to pay and then goodbye.
Are cashiers in the United States of America really required to initiate meaningless conversations? I’ve also heard of the occupation of a door greater, which sounds even crazier.
The corporate ideal has their weird idea that everyone desperately wants to have conversations with employees. I think it comes from positive feedback often taking the form of, “Your employee was so warm and helpful and we had a delightful chat about X.” and never, “Your employee was polite and didn’t bother me with needless conversation.” One of the trainings my employer has even includes a scenario, which is presented as ideal service, where the employee ends up chatting with a complete stranger about his dead wife including sharing pictures from his wallet.
That said, while I’m sure corporate cares none of my in store managers cared when I was a cashier. Indeed, I had regulars who would seek me out because I specifically didn’t attempt to inject small talk into the interaction. I’d still get pulled into it by customers who initiated such but otherwise it was mostly, “Morning. Coupons? That’ll be $X.XX. Have a good one.”
Mmm yeah, cos it’s such quality time interacting with the cashier. Like, you’re not totally wrong about the problem, isolation does make us even less able to handle interaction, but making people bag groceries for a living is not the way to solve that problem. Anyway, it’s not fair to force your desire to have a conversation on someone who is trapped working somewhere.
I used to work service, and having people to talk to generally made the day much better. I definitely had favorite customers, and what do you know, it was typically people who were social.
I currently work in retail, please just tell me what you want, pay for it, and GTFO. I have significantly more important tasks to do than chit chat.
Geez, I hope they’re not putting you front of counter.
Either amusingly or sadly, honestly, I still haven’t decided which, I am my store’s top earner and am considered a solid keyholder to the point I am regularly sent to go help out other stores of their messes.
Well, that doesn’t necessarily require a keen bedside manner.
You say sadly. Do you… like your job? I know it can’t always be helped, but I do hope you find a way to move into something better, if there is such a thing. My service job was almost a decade of my life, and I was sooo glad to leave when I was finally given an exit.
There are many aspects of my job that I do enjoy, but I think after over a decade in service jobs, I would either prefer a job or that isn’t customer facing, or at least in phone support so I don’t have to expend energy on face-to-face conversations.
I’ve never even considered it. If I have too many items, I go cashier. We shoot the poop or we don’t, I bag my groceries and go home. If I have few items, I qualify for the self-checkout, I do my shit, say “Thank you” to the person who monitors the lanes, and then I go home. I give none of it a second thought because it’s such a meaningless part of my day.
It’s not that bad, it’s just more bad than self check.
Personally I hate waiting in line, I can feel the life leaving my body. I self check for speed.
Apparently line impatience is an ADHD thing, but regardless of where it comes from I appreciate being able to do it myself instead of waiting.
I have add. Proper diagnosis from a doctor and everything.
I’ve had to learn how to curb impatience. It is not a permanent affliction, it is a bad habit. Patience is a virtue that can be nurtured.
Wow, an ADD person telling an ADHD person to grow some patience, almost like they are very different things or something because I can tell you personally that the H in ADHD does not play well with patience.
Why don’t you “just” be more patient tho?
/bitter, downtrodden sarcasm
Yes cultivating patience is a great skill, but I have no interest in spending more time in line than I have to.
sometimes I do, but if I’m having a really good day I like to see if I can spread it to the customer service staff.