When Windows users suddenly discover that their files have vanished from their desktops after interacting with OneDrive, the issue often stems from how Microsoft’s cloud service integrates with the operating system. The automatic, near-invisible shift to cloud-based storage has triggered strong reactions from users who find the feature unintuitive and, in some cases, destructive to their local files.
I hold the middle ground. When set up properly, the services do tend to work just fine when left alone. Consumers often have automatic updates enabled, that is where shit hits the fan sometimes. I have had the issue of files disappearing. Fortunately, they reappeared some time after. Not sure what Microsoft was doing – we will never know.