Every time I’ve opened an Office app this week it has given me some copilot welcome screen and opened it’s own sidebar. I tried to use it to proofread a word doc and got prompted to purchase a license. So they basically just filled 1/3 of my screen with an ad.

My city of only 20k people in Texas has a similar app. Not sure what’s going on in California

I could understand that if they were an overseas company, but they are from the US. That had to be one of the most incompetent customers service reps ever.