“On two occasions I have been asked, ‘Pray, Mr. Babbage, if you put into the machine wrong figures, will the right answers come out?’ I am not able rightly to apprehend the kind of confusion of ideas that could provoke such a question.” – Charles Babbage, discovering what Technical Support would be dealing with a century or more later.




In before Microsoft break out the FUD tactics and a year or two of cheap licenses.