• slaacaa@lemmy.world
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    9 months ago

    I work at a big EU company, MS top partner / strategic account etc. We wanted to implement MS Dynamics CRM in one of our newer business lines, we barely got a reply to our official emails.

    After some informal discussions, we were told that salespeople are now only incentivized to sell Copilot, so they don’t really bother with the rest.

    If MS is overinvesting to ride the AI hype as a middle man, while letting their core business capabilities (Windows and Office) decline, they will be in trouble in the long term.

    • Optional@lemmy.world
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      9 months ago

      To be fair, you can be their Platinum Ultra Tier Level Partner or whatever, and they’ll still not reply to you for a week. And when you get the reply it looks like it was written by ChatGPT anyway, and says nothing.

    • BroBot9000@lemmy.world
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      9 months ago

      They are purposely enshittifying windows already, they don’t give a shit about making a functional OS anymore and are in the milking their products for all their worth phase and right now Ai is the hot seller.

      Hopefully they will be so shortsighted and suffocate themselves with this Ai hype.

    • ripcord@lemmy.world
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      9 months ago

      Sounds like a really good opportunity for competitors to sweep in and start attacking