The new global study, in partnership with The Upwork Research Institute, interviewed 2,500 global C-suite executives, full-time employees and freelancers. Results show that the optimistic expectations about AI’s impact are not aligning with the reality faced by many employees. The study identifies a disconnect between the high expectations of managers and the actual experiences of employees using AI.

Despite 96% of C-suite executives expecting AI to boost productivity, the study reveals that, 77% of employees using AI say it has added to their workload and created challenges in achieving the expected productivity gains. Not only is AI increasing the workloads of full-time employees, it’s hampering productivity and contributing to employee burnout.

  • TrickDacy@lemmy.world
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    10 months ago

    AI is stupidly used a lot but this seems odd. For me GitHub copilot has sped up writing code. Hard to say how much but it definitely saves me seconds several times per day. It certainly hasn’t made my workload more…

    • Cryophilia@lemmy.world
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      10 months ago

      Probably because the vast majority of the workforce does not work in tech but has had these clunky, failure-prone tools foisted on them by tech. Companies are inserting AI into everything, so what used to be a problem that could be solved in 5 steps now takes 6 steps, with the new step being “figure out how to bypass the AI to get to the actual human who can fix my problem”.

    • Cosmicomical@lemmy.world
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      10 months ago

      For anything more that basic autocomplete, copilot has only given me broken code. Not even subtly broken, just stupidly wrong stuff.

    • toddestan@lemm.ee
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      10 months ago

      Github Copilot is about the only AI tool I’ve used at work so far. I’d say it overall speeds things up, particularly with boilerplate type code that it can just bang out reducing a lot of the tedious but not particularly difficult coding. For more complicated things it can also be helpful, but I find it’s also pretty good at suggesting things that look correct at a glance, but are actually subtly wrong. Leading to either having to carefully double check what it suggests, or having fix bugs in code that I wrote but didn’t actually write.

      • okwhateverdude@lemmy.world
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        10 months ago

        Leading to either having to carefully double check what it suggests, or having fix bugs in code that I wrote but didn’t actually write.

        100% this. Recent update from jetbrains turned on the AI shitcomplete (I guess my org decided to pay for it). Not only is it slow af, but in trying it, I discovered that I have to fight the suggestions because they are just wrong. And what is terrible is I know my coworkers will definitely use it and I’ll be stuck fixing their low-skill shit that is now riddled with subtle AI shitcomplete. The tools are simply not ready, and anyone that tells you they are, do not have the skill or experience to back up their assertion.

      • TrickDacy@lemmy.world
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        10 months ago

        Every time I’ve discussed this on Lemmy someone says something like this. I haven’t usually had that problem. If something it suggests seems like more than something I can quickly verify is intended, I just ignore it. I don’t know why I am the only person who has good luck with this tech but I certainly do. Maybe it’s just that I don’t expect it to work perfectly. I expect it to be flawed because how could it not be? Every time it saves me from typing three tedious lines of code it feels like a miracle to me.

    • ripcord@lemmy.world
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      10 months ago

      I’ll say that so far I’ve been pretty unimpressed by Codeium.

      At the very most it has given me a few minutes total of value in the last 4 months.

      Ive gotten some benefit from various generic chat LLMs like ChatGPT but most of that has been somewhat improved versions of the kind of info I was getting from Stackexchange threads and the like.

      There’s been some mild value in some cases but so far nothing earth shattering or worth a bunch of money.

      • TrickDacy@lemmy.world
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        10 months ago

        I have never heard of Codeium but it says it’s free, which may explain why it sucks. Copilot is excellent. Completely life changing, no. That’s not the goal. The goal is to reduce the manual writing of predictable and boring lines of code and it succeeds at that.

        • rekorse@lemmy.world
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          10 months ago

          Cool totally worth burning the planet to the ground for it. Also love that we are spending all this time and money to solve this extremely important problem of coding taking slightly too long.

          Think of all the progress being made!

      • jj4211@lemmy.world
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        10 months ago

        I presume it depends on the area you would be working with and what technologies you are working with. I assume it does better for some popular things that tend to be very verbose and tedious.

        My experience including with a copilot trial has been like yours, a bit underwhelming. But I assume others must be getting benefit.

    • Melvin_Ferd@lemmy.world
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      10 months ago

      Media has been anti AI from the start. They only write hit pieces on it. We all rabble rouse about the headline as if it’s facts. It’s the left version of articles like “locals report uptick of beach shitting”