Did they mistake it for one of their own services people were using?
We need to have something like reddit gold. but the money goes to a charity of your choice, and whoever you golded gets a badge next to their comment. I’d do that to this if I could.
Does this mean we can put that account on https://killedbygoogle.com/ ?
yes
Man nice site
Fucking gold!
😂
The cloud is just someone else’s computer.
They’re outsourcing many of their workforce abroad. Like Microsoft, I expect more of these “isolated” accidents to happen.
Wait, what does this have to do with outsourcing abroad?
Company tries to cut costs by outsourcing to another company with lowly paid employees in another country, often India or Pakistan, where the outsourced labour (that all too frequently hasn’t been properly trained in the company’s procedures) often doesn’t share the same first language leading to misunderstandings, made worse by the difference in office hours meaning the teams often can’t communicate with eachother in real time (the timezone factor is a big one IMO).
It’s an issue affecting a lot of tech companies right now, including where I work (HPE). But I guess it must work out as being cheaper despite the issues, otherwise it wouldn’t be happening.
Let the people who installed/created it maintain it or let a bunch of new folk do it, which is likely to work best?
The abroad part isn’t the issue. We’re a global village with the Internet now, after all. It’s the outsourcing part that’s the issue.
Better article:
https://www.theregister.com/2024/05/09/unisuper_google_cloud_outage_caused/
They restored from another cloud service. Were I in charge, I’d still be leery of not having that data on my own drives. I have my Windows libraries mapped to my ghetto RAID 0, and those folders are in turn backed to Google. If all else fails, I have a local backup. And this story reminds me, I haven’t installed VEEAM on this new PC…
“This should not have happened.”
Duh, ya think?
Google Sales Engineer: oh I see you didn’t purchase the “Do not randomly nuke my cloud” option… well there’s the problem.
Yeah, this has definitely happened before, we just don’t hear about it in the news. I am personally aware of a Canadian non-profit whose Google accounts were nuked with no notice or explanation last year, leading to massive disruptions for 150 staff and even more clients. They never found out why, and had to restore from backups onto a brand new Google business account
Waiting for the news “Google deleted users account, now they lost access to their passkeys and with that to all other services” It can only be a matter of days until it happens.
Happened all the time over on r/androiddev. Small company brings on the wrong person/uses the wrong SDK/wrongfully fails an review and their account is then banned via “association”, which then propagates down to countless other employees. Only way out is to hope and pray that a human sees the appeal or try and blow up online
Happened so often in fact that the subreddit even created several guides on how to avoid it. My favourite part is that even unpublished apps must be updated in perpetuity to abide by Google’s ever changing requirements
Or this other occasion where viewers of one of the most popular YouTubers in the world were banned for typing in chat
But you can’t trust regular people to have open source ASI, but don’t worry, we won’t fuck it up.
This is a “one of a kind” error.
OK, that it can happen at all is a problem. And sorry, but the idiots who put their data in with Google should be fired.
I get offloading risk, little good will that do when your company goes tits up.
Where would you put their data then? Self hosting is not exactly safe either.
At the end of the day, every approach has its tradeoffs. Using a reputable cloud provider is a very valid choice.
Thank you! Every time a story like this comes up, people seem to wanna pretend managing your own hardware is all sunshine and rainbows. Especially if you want global scale or as little down-time as possible, cloud provider’s your best bet, albeit one where you have less control than you would with your own servers.
Opinion: You should be building on top of open source platforms and tools (Docker, Kubernetes if you need it…granted I’m not an expert in this area) to mitigate some of the vendor-lockin, and take a multi-cloud approach. If you’re mainly hosting on GCP for example, host smaller deployments on AWS, Azure, Cloudflare, or something else as a contingency…eventuality you can also add or just move to your own servers relatively painlessly. Also AGGRESSIVELY backup up your database in multiple places.
Google Cloud counts about 60% of the world’s 1,000 biggest companies and 90% of generative AI unicorns as its customers
What exactly are generative AI unicorns?
I believe in this context unicorn refers to start-ups that are valued at at least a billion dollars (or some number, I forget). So basically AI start-ups.
Makes sense, thank you
Suddenly, using what little 401k I had for a down payment on a house doesn’t seem so bad lol
Oopsies lol
Whoopsie!
Is this the same one as a few days ago, or a second?
